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The opportunity
- Founder and CEO Dana Stephenson’s time was divided between raising investment, securing partnerships, travelling and presenting at conferences.
- As a servant-leader, Dana pushed himself to be all things to his team, working harder and longer hours to make sure he was available to respond to his team’s needs.
- When his team revealed that his inability to get back to them fast enough was actually slowing their entire company down, Dana knew something had to change.
Objective
- Enable Riipen’s CEO to focus his time on higher value activities, while knowing the rest was getting done
- Maintain momentum of company growth
The solution
- Virtual Gurus matched Dana with Cher, one of our highly-skilled Virtual Asstants.
- Shortly after they started working together, Dana realized how many more things Cher could assist with. Cher’s strengths in communication and organization immediately helped Dana to declutter his work life.
- Although they started with a smaller hourly package Dana doubled it within a short time upon realizing the value Cher was providing.
- From triaging his calendar and inbox to communicating internally and externally and managing Dana’s personal social media presence, Cher became an invaluable asset not only to Dana but to the entire Riipen team.
The impact
- Having a virtual assistant allowed Riipen’s CEO to focus on high priority/high value activities, things he is passionate about that move the business forward.
- Dana’s VA has allowed him to get more accomplished on a daily and weekly basis, providing him with something more akin to a work-life balance.
- The Riipen team is able to get what they need when they need it, faster and more regularly, which allows them to accomplish more.
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