Working with VA’s
What you need to know before hiring a virtual assistant
HOW IT WORKS
Increase your capacity for growth with talented virtual assistants. Our streamlined process gets you up and running in days.
So much. Our talented gurus swiftly fill specific gaps in your team to save you time, money, and stress.
What are you doing that you shouldn’t be? Delegate data entry, social media posting, CRM organization, and more. Tell us your gaps. We’ll help you fill them.
Need specific experience or availability? We’ll match you with virtual assistants who meet your specific criteria for success. Not sure what you need? No problem. We’ll find the best solution together.
What we’ll discuss:
Get matched with pre-vetted Canadian and U.S. virtual assistants, identified through our one-of-a-kind matching algorithm and confirmed by our Placement Specialists team. When we’ve found the right fit, our Client Success team will support a smooth onboarding process so you can start delegating.
Your business needs can change. That’s why we make it easy to scale your subscription up or down as needed. Change your number of hours or bring on different services — you’re always in the driver’s seat.
The onboarding process generally takes a few days to a week, depending on the complexity of tasks and the level of integration required with your team and systems.
You decide the best method of communication with your virtual assistant: email, phone, video calls or project management tools.
Our virtual assistants track their hours through our proprietary software, Talentplace, and provide regular updates on the tasks completed. You’ll receive reports detailing how the hours were spent, and you can view this information anytime through your client portal.
Absolutely! Your virtual assistant can support multiple team members as long as their total work remains within the agreed-upon hours.
As a client, you own the work completed by your virtual assistant. The work they do for you is considered work-for-hire under our agreement.
Yes, as long as the tasks fall within the agreed-upon hours and comply with our terms of service, you can use your virtual assistant to support multiple businesses.
Whether you’ve got one task you want handled, or a mix of different things, OnDemand is a fast, flexible way for you to get support for your piecemeal needs. Especially the urgent ones. With a pay-as-you-go pricing model, you always know exactly what you’re paying for and can easily scale up or down, depending on your needs. If you’re new to the magic of using a virtual assistant, our Personal Productivity Assistant (PPA) will guide you through creating your first task and match you with the perfect person to help you.