Working with VA’s
What you need to know before hiring a virtual assistant
HOW IT WORKS
From frazzled to focused
Increase your capacity for growth with talented virtual assistants. Our streamlined process gets you up and running in days.
What does a virtual assistant do for you?
So much. Our talented gurus swiftly fill specific gaps in your team to save you time, money, and stress.
Increase productivity
Virtual assistants take administrative tasks off your plate so you can focus on business growth.
Reduce overhead costs
No employee contracts. Virtual assistant services are delivered through a flexible monthly subscription.
Find talent faster
Skip the lengthy hiring process. We do the vetting and match you with the best virtual assistants for your business.
Want flexible, pay-as-you-go support?
Try OnDemand today for fast, reliable help.
Sign up to get 1 free hour!
Five steps and you’re free to focus
1. Identify tasks to delegate
What are you doing that you shouldn’t be? Delegate data entry, social media posting, CRM organization, and more. Tell us your gaps. We’ll help you fill them.
2. Choose what you need to succeed
Need specific experience or availability? We’ll match you with virtual assistants who meet your specific criteria for success. Not sure what you need? No problem. We’ll find the best solution together.
3. Chat with our consultants
What we’ll discuss:
- Your unique business needs
- How our gurus can help you reach your goals
- Pricing and number hours of support
4. Get matched with gurus
Get matched with pre-vetted Canadian and U.S. virtual assistants, identified through our one-of-a-kind matching algorithm and confirmed by our Placement Specialists team. When we’ve found the right fit, our Client Success team will support a smooth onboarding process so you can start delegating.
5. Adjust and scale your subscription
Your business needs can change. That’s why we make it easy to scale your subscription up or down as needed. Change your number of hours or bring on different services — you’re always in the driver’s seat.
Give our gurus a go
Frequently asked questions
How long does it take to onboard my virtual assistant?
The onboarding process generally takes a few days to a week, depending on the complexity of tasks and the level of integration required with your team and systems.
How will I communicate with my virtual assistant?
You decide the best method of communication with your virtual assistant: email, phone, video calls or project management tools.
How will my virtual assistant track their hours?
Our virtual assistants track their hours through our proprietary software, Talentplace, and provide regular updates on the tasks completed. You’ll receive reports detailing how the hours were spent, and you can view this information anytime through your client portal.
Can I share my virtual assistant with my team?
Absolutely! Your virtual assistant can support multiple team members as long as their total work remains within the agreed-upon hours.
Who owns the work completed by my virtual assistant?
As a client, you own the work completed by your virtual assistant. The work they do for you is considered work-for-hire under our agreement.
Can I use my virtual assistant for multiple businesses?
Yes, as long as the tasks fall within the agreed-upon hours and comply with our terms of service, you can use your virtual assistant to support multiple businesses.
How are my data and privacy protected?
We take data security and privacy very seriously. Our virtual assistants are bound by confidentiality agreements. We don’t sell or provide your data to third parties, and you can request permanent deletion of your data by emailing your request to [email protected]. View our Privacy Policy here.
What if I just need help with one-off tasks?
Whether you’ve got one task you want handled, or a mix of different things, OnDemand is a fast, flexible way for you to get support for your piecemeal needs. Especially the urgent ones. With a pay-as-you-go pricing model, you always know exactly what you’re paying for and can easily scale up or down, depending on your needs. If you’re new to the magic of using a virtual assistant, our Personal Productivity Assistant (PPA) will guide you through creating your first task and match you with the perfect person to help you.
