How to hire a virtual assistant

Easy as 1-2-3

Get your perfect virtual assistant working for you in no time. We’ll match you with the best talent to achieve your goals and set you up for success.

Ready
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Get your match in minutes

If you know exactly what you need, you’re ready to find your match on Talentplace, our user-friendly marketplace with hundreds of vetted virtual assistants. Filter based on skill set, task type, availability and more.

Not sure how to get a virtual assistant, or what you need? Connect with a member of our Sales team to learn more.

SET
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Access superior support

We'll set you (and your professional virtual assistant) up for success in your strategy call. Share your goals, how you like to communicate, and what systems you use with your dedicated Client Success Manager.

Need more support as your organization grows? Our Client Success team can help! Access a variety of skill sets all under the same monthly subscription. Who says you can’t have it all?

Delegate
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Do more of what you love

Meet your dedicated virtual assistant(s) and assign your first tasks using our mobile-friendly project management software. Check on the progress of tasks, get weekly reports, see time tracking and manage communications all in one spot.

We encourage you to spend the first 4-6 weeks getting to know the newest member(s) of your virtual team, and we’ll ensure you are well connected throughout the entire process.

Ready to start delegating?
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We're not robots but we do use a lot of tech

Behind the talented, helpful virtual assistants and our dedicated head office team is a whole lot of technology that helps set you up with the right virtual assistant.

It all begins with our Talent team members who leverage technology to review resumes, evaluate skillsets, and learn about what makes our virtual staff tick. It’s a lengthy process, but one we’re proud of because it ensures we’re selecting only the top virtual assistants to work with our clients.

From there, our complex matching algorithm considers the skills you’re looking for and the number of hours you need to help  build your fractional remote team - whether that’s one additional person or a whole team.

FAQs

You've got questions, we've got answers

What hours do virtual assistants work?

Our virtual assistants typically work conventional business operating hours: 8 am – 5 pm, Monday to Friday. Our experienced virtual assistants have the flexibility to set their own hours and will work with you to determine what works best for you and your needs. Because our virtual assistants don’t have a physical presence in your office and are located in Canada and the United States, their availability runs across time zones from AST to PST.

Where will my virtual assistant be located?

All of our virtual assistants work in remote locations across Canada and the United States. We’re proud to provide opportunities for onshore virtual assistants to earn a living wage and support our local economies.

How are virtual assistants assigned?

We know the importance of a perfect pairing. We curate the match between specialized virtual assistants and clients on our proprietary Talentplace based on many factors including: availability, location, personality and skill-set to best suit the services you need.

What can a virtual assistant do?

An experienced virtual assistant provides the same type of support as an administrative assistant, executive assistant or other office personnel, but they’re not physically located in your office. Your VA can provide virtual assistance with specific tasks like social media management, administrative tasks such as data entry and scheduling meetings, routine tasks like answering phone calls, and more. Your specialized VA (or team of VAs) can help with virtually any of your needs.