
Working with VA’s
What you need to know before hiring a virtual assistant
HOW IT WORKS
Increase your capacity for growth with talented virtual assistants. Our streamlined process gets you up and running in days.
So much. Our talented gurus swiftly fill specific gaps in your team to save you time, money, and stress.
What are you doing that you shouldn’t be? Delegate data entry, social media posting, CRM organization, and more. Tell us your gaps. We’ll help you fill them.
Need specific experience or availability? We’ll match you with virtual assistants who meet your specific criteria for success. Not sure what you need? No problem. We’ll find the best solution together.
What we’ll discuss:
Get matched with pre-vetted Canadian and U.S. virtual assistants, identified through our one-of-a-kind matching algorithm and confirmed by our Placement Specialists team. When we’ve found the right fit, our Client Success team will support a smooth onboarding process so you can start delegating.
Your business needs can change. That’s why we make it easy to scale your subscription up or down as needed. Change your number of hours or bring on different services — you’re always in the driver’s seat.
Why not? We’ll refund your unused hours if you cancel in the first 30 days.
The onboarding process generally takes a few days to a week, depending on the complexity of tasks and the level of integration required with your team and systems.
You decide the best method of communication with your virtual assistant: email, phone, video calls or project management tools.
Our virtual assistants track their hours through our proprietary software, Talentplace, and provide regular updates on the tasks completed. You’ll receive reports detailing how the hours were spent, and you can view this information anytime through your client portal.
To ensure the best fit, we often provide work samples or case studies. However, for privacy reasons, we can’t share specific work done for other clients. We encourage you to start with a one-month trial period to gauge the quality of our service. During your first month, you can receive unlimited rollover hours or receive a refund of any unused hours if you’re not completely satisfied.
Absolutely! Your virtual assistant can support multiple team members as long as their total work remains within the agreed-upon hours.
As a client, you own the work completed by your virtual assistant. The work they do for you is considered work-for-hire under our agreement.
Yes, as long as the tasks fall within the agreed-upon hours and comply with our terms of service, you can use your virtual assistant to support multiple businesses.
We take data security and privacy very seriously. Our virtual assistants are bound by confidentiality agreements. We don’t sell or provide your data to third parties, and you can request permanent deletion of your data by emailing your request to [email protected]. View our Privacy Policy here.