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Virtual Gurus is a marketplace of highly-skilled remote workers from traditionally underrepresented communities who help busy entrepreneurs and organizations accomplish more. We’re proud of what makes us different: a crazy strong social mission to provide earning opportunities to underrepresented folx, and our focus on curating the match between virtual assistant and client.

We’re looking for a growth-oriented leader who has achieved massive revenue scale while staying true to a company’s social mission to join us as our Chief Revenue Officer.

You understand growth in all its multiple facets - targeting the right customer, with the right message, at the right time, using the right medium; removing barriers to sales; exploring new opportunities - whether revenue models or new lines of business; and, expanding revenue opportunities within our existing client base. You’ll become part of the c-suite, helping us design our path forward and lead a talented and dedicated group of sales and marketing professionals.

Essential Duties and Responsibilities

• Responsible for all aspects of revenue generation, and the teams that lead it
• With the CEO, craft a vision for growth
• Drive predictable growth by setting a path for short-, medium- and long-term opportunities
• Find new paths to revenue & work with COO to build processes to support them
• With the C-suite, set a tone for alignment across all areas of the business to achieve excellent customer experience from awareness through to offboarding
• Own the funnel - from awareness through to purchase
• Achieve scale and traction in existing and new business lines
• Define and monitor markets, market segments and go-to-market strategies
• Functional reporting areas: marketing, sales, account management and partnerships

How do you know if this role is for you?

• You have 15+ years of proven results in taking companies to scale
• You are results-oriented, able to focus on both short- and long-term objectives
• You’re acutely aware of the gig economy and the benefits it brings to both sides of the marketplace
• You are data-driven, collaborative and possess a builder mindset
• You possess lived expertise in managing churn, preferably in a two-sided tech platform
• You’re equally at home in a tech environment as you are in a people-first service environment
• Willing to figure things out and get stuff done
• You are easily able to handle a fast-paced, hyper-growth culture while keeping a steadyhand to drive the company’s success
• You’re keen to lead during a time of intense growth and continuous change, and can leverage your experience to help the team stay motivated and engaged throughout the evolution

What’s in it for you?

• Base salary plus performance bonus
• Stock option plan
• Health, dental and other insurance benefits
•  Other valuable perks like meals on VG and flex time
• Hybrid work arrangements with up to 40% remote collaboration
• Convenient central location in Calgary (relocation assistance is available)
• Comfy office space - more beanbag than boardroom
• A team that walks the talk on equity, diversity and inclusion
• Fun work atmosphere and regular social events
• Being part of an amazing story

Virtual Gurus leverages proprietary technology to match organizations with highly skilled Canadian and American virtual assistants. Whether an organization needs a dedicated assistant,special project support, or help with occasional tasks we're your people.

We look for people who are passionate, not content to let things happen; show empathy towards clients and virtual assistants and not operate from a place of solitude without asking questions;who are diligent in their work, but not controlling; and work to show a high level of competence without trying to achieve perfection.

Belief in our social mission fuels us to deliver exceptional experiences to clients, so we can continue to provide opportunities to our virtual assistants. We walk the talk on equity, diversity and inclusion. In support of our social mission, candidates who identify as Indigenous, BIack,Person of Colour, woman and/or 2SLGBTQIA+ will be given preference in the selection process[s16(1) CHRA]. Learn more at thevirtualgurus.com | Twitter | Facebook | Instagram | LinkedIn.

Ready to apply?

Send your resume and cover letter to tony@culturesmith.ca along with a snappy email telling us what intrigues you about Virtual Gurus, why you’d be awesome for the role, and why we should hire you.

We’re growing (quickly)!Virtual Gurus is a well-established scale-up that provides a Talent-as-a-Service platform to organizations that require part-time, remote help with their business operations. We’re proud of what makes us different: a crazy strong social mission to provide employment opportunities to underrepresented individuals, and our focus on curating the best match between virtual assistant and client.

The Senior Director of Operations (SDO) is a seasoned, hands-on, customer-first leader who’s keen to impact our communities, valued clients and amazing Client Success and Talent teams. Reporting to the Chief Operating Officer, the SDO is a member of our executive team, providing the leadership required to set and achieve goals and objectives for our Client Success, Talent and Community teams - all while maintaining exceptional communication, stellar time management and second-to-none problem solving. 

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The SDO showcases their passion for customer service and their understanding that people – on both sides of our TalentPlace – need to be heard. A successful SDO at VG lives by the Greek philosopher, Epictetus’ quote, “We have two ears and one mouth so that we can listen twice as much as we speak.” Critical to the role is ensuring that our virtual assistants and clients are both set up for success by translating client requests into active engagements. They identify team leadership as second nature, and understand the role that product and service delivery plays in company revenue. They lead teams who are dedicated to supporting an exceptional client experience, while never compromising the success and development of our virtual assistants - and they’re a natural at the balancing act. They’re comfortable as a leader and know how to motivate the teams to achieve success together. They’re dedicated to VG’s crazy rapid growth plans, and they understand the connection between client success and the company’s ability to achieve our goals. As a key member of our leadership team, the SDO has the skills, experience, and attitude to help lead the VG team to the winners circle.  

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Responsibilities of the role include:

• Set the overall vision and strategic plan for the Client Success and Talent operations, with a focus on continued growth.
• Work with the senior leadership team to translate strategy into actionable goals for performance and growth, implement departmental goal setting, performance management, and annual operations planning.
• Lead a culture of continuous improvement by identifying gaps and developing systems and processes that track and optimize productivity, cost efficiency, metrics and performance targets.
• Work with other departments (including Tech, Product, Sales and Marketing) on continuous improvement initiatives.
• Build and lead a high-performing team, focusing on performance and collaboration.
• Coach, mentor and develop team members through training initiatives that reflect full knowledge of the organization and its markets.
• Deliver transformational leadership so that the teams are highly motivated and engaged. Be an inspirational role model by challenging and maximizing the strength of the teams and aligning their efforts to the mission and vision of the organization.
• Measure the effectiveness of the teams through the creation and implementation of performance management activities and the development of key performance indicators that align with the company's overall annual goals. 
• Collaborate on the development of budgets to allocate human and financial resources to achieve corporate objectives.
• Address escalated client and VA issues with speed and urgency, orchestrating resources across the company as appropriate.
• Achieve aggressive retention metrics for both sides of our talent-as-a-service marketplace.

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How do you know if this role is for you?

• You thrive in a startup or scale-up environment, and are keen to navigate ongoing change. 
• You’re extremely comfortable leading your team through continuous improvement.
• You understand the two-sided marketplace and live to balance supply and demand.
• You’re firm but fair.
• Diversity is important to you, so much so that you seek it out and actively learn about other perspectives.
• You are looking for a workplace you can call home, where you can be part of a family as well as a team.
• You have an enviable ability to address escalated client issues with speed and urgency, and you enjoy the challenge of helping your team navigate unclear or tricky situations.
• You don’t work in a vacuum. You foster collaborative relationships and environments that build bridges, across VG and with external stakeholders. 
• You’ve led teams, ideally customer success pros, in a software or subscription-based company.
• Your professional services experience is definitely a plus.
• You can articulate how you’re able to develop strategies, translate them into initiatives and track successful delivery.
• You possess a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate others.
• You’re someone who likes analytics and process improvement. 
• Your former colleagues describe you as being an effective problem solver, able to delegate effectively, and having a keen ability to plan.
• You’re willing to step in – while you need to be operating at an altitude, nothing is beneath you. You are equally okay with putting stuff in the back of your car and driving it somewhere when it’s necessary as you are with strategic planning. 
• You share our values (customer service, continuous learning, innovation and equality, to name a few) and it shows.

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What Do Total Rewards Look Like? 

• Base salary
• Quarterly performance bonus 
• Future participation in Employee Stock Option Plan
• Other valuable perks like meals on VG and flex time
• Health, dental and other insurance benefits
• Hybrid work arrangements with up to 40% remote collaboration
• Convenient central location in Calgary 
• Comfy office space - more beanbag than boardroom
• A team that walks the walk on equity, diversity and inclusion 
• Being part of an amazing story

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We look for people who are passionate, not content to let things happen; who show empathy towards clients and virtual assistants and don’t operate from a place of solitude without asking questions; who are diligent in their work, but not controlling; and work to show a high level of competence without trying to achieve perfection.

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Belief in our social mission fuels us to deliver exceptional experiences to clients, so we can continue to provide opportunities to our virtual assistants. We walk the talk on equity, diversity and inclusion. In support of our social mission, candidates who identify as Indigenous, Black, Person of Colour, Woman and/or 2SLGBTQIA+ will be given preference in the selection process [s16(1) CHRA].

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Ready to apply?

Send your resume and cover letter to hiring@thevirtualgurus.com along with a snappy email telling us what inspires you about Virtual Gurus, why you’d be awesome for the role, and why we should hire you.

As Virtual Gurus continues to scale rapidly, we’re looking for a proven and results-oriented product marketing expert to drive product-led growth. This newly created role reporting into our Vice President, Marketing will be an integral, hands-on position within our small but mighty (and growing!) Marketing team. The Senior Manager,  Product Marketing, will collaborate cross-functionally to develop and execute go-to-market, launch and lead generation plans.

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Some key responsibilities of the role:

• Collaborate with internal  teams to develop client segmentation and competitive intelligence that provides insights about our target audience’s needs, priorities, and challenges
• Work collaboratively with Product Managers to develop go-to-market strategies, value propositions, key messaging and product marketing plans for launches, expansions and sustained growth
• Own the top of the funnel; grow lead generation through targeted campaigns in collaboration with agencies 
• Direct the Marketing team’s work effort to create and distribute product-focused content to nurture leads through all stages of the buyer journey via owned and earned channels
• Work with web development agencies and freelancers to optimize website for UX and conversion

• Report regularly on marketing performance and key metrics

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How do you know if this role is for you?

• You have at least eight to ten years of experience working directly on B2B marketing and  impacting lead generation for high-growth startups, scaleups, two-sided marketplaces or SAAS organizations
• You have proven success positioning and launching products in the B2B space and driving product-led growth
• You’re driven to understand and solve client needs with the ability to effectively articulate concepts and collaborate across the organization to address them
• You have outstanding writing and communication skills, with a flair for translating features into benefits
• You have experience leveraging a marketing CRM platform, e.g., Hubspot or similar
• You’re comfortable in an unstructured, fast-paced startup or scale-up environment, navigating ongoing changes and leading team members through it 
• You’re dedicated to (and excited about!) VG’s crazy rapid growth plans
• You foster collaborative relationships and environments that build bridges across VG and with external stakeholders 
• You share our values (customer service, continuous learning, innovation and equality, to name a few), and it shows
• Diversity is important to you, so much so that you seek it out and actively learn about other perspectives
• You’re committed to our social mission to support underrepresented communities

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What’s in it for you? A Total Rewards package:

• Base salary plus quarterly performance bonus 
• Health, dental and other insurance benefits 
• Other valuable perks like meals on VG and flex time 
• Hybrid work arrangements with up to 40% remote collaboration 
• Convenient central location in Calgary 
• Comfy office space - more beanbag than boardroom 
• A team that walks the talk on equity, diversity and inclusion 
• Being part of an amazing story 

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About Virtual Gurus

Virtual Gurus is a well-established scale-up providing a Talent-as-a-Service platform to organizations requiring fractional help with administrative functions. We’re proud of what makes us different: a crazy strong social mission to provide fairly-paid opportunities to individuals from historically underrepresented communities.

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We leverage proprietary technology to match organizations with highly skilled Canadian and American virtual assistants. Whether an organization needs a dedicated assistant, special project support, or help with occasional tasks, we're your people. 

‍

We look for people who are passionate, not content to let things happen; who show empathy towards clients and virtual assistants and don’t operate from a place of solitude without asking questions; who are diligent in their work, but not controlling; and who work to achieve a high level of competence without trying to achieve perfection.

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Belief in our social mission fuels us to deliver exceptional experiences to clients, so we can continue to provide opportunities to our virtual assistants. We walk the talk on equity, diversity and inclusion. Learn more at thevirtualgurus.com | Twitter | Facebook | Instagram | LinkedIn

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Ready to apply?

Send your resume and cover letter, along with a compelling subject line, to hiring@thevirtualgurus.com. Tell us why you’re interested, why you’d be awesome for the role and why we should hire you.

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We’re growing! Virtual Gurus is a well-established scale-up who provides a Talent-as-a-Service platform to organizations who require fractional administrative support for their operations. We’re proud of our passionate social mission which sets us apart from our competitors! Virtual Gurus’ vision is to provide employment opportunities to individuals from historically underrepresented backgrounds. Belief in our social mission fuels us (as an organization) to deliver exceptional experiences to our clients, so we can continue to provide opportunities to our VA’s!

We’re looking for a few awesome experienced individuals, who want to make an impact, to join our technology team.

Our Talentplace and askBetty products are the technology cornerstones of the Virtual Gurus service offerings. At this stage in the company’s evolution, there is a ton of opportunity to have a significant impact as we embark on a new wave of product/service innovation and refinement. This opportunity extends across our codebase, team processes, team tools, as well as on the lives of our virtual assistants and clients. 

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Essential Duties and Responsibilities

• Design, write, test, review and deploy high quality scalable code, and guide others to do the same
• Help shape our technical roadmap as we scale our services and build new products
• Evaluate feature feasibility and project timelines by identifying priorities, rabbit holes and interdependencies
• Debug issues as they arise and make recommendations for solutions
• Run code reviews and apply software development best practices
• Provide mentorship and support to other developers, helping to grow the team and better our processes
• Actively learning and seeking out ways to continuously improve, researching best practices and suggest appropriate technologies

Required Technical Skills

• 5+ years of software design and development experience
• 3+ years of work experience with Javascript
• Prior work experience with either Vue.js or React
• Prior work experience with: Node.js
• Strong SQL skills
• Working knowledge of Linux and Git are required
• Working knowledge of AWS, Docker and Kubernetes is a plus

How do you know if this role is for you?

• A degree in Computer Science or Engineering and extensive experience in designing, developing and maintaining software or an equivalent level of work experience
• A track record of substantial contributions to software projects with high business impact
• You have extensive software design experience: you think in terms of architecture; you know how to identify and explain pros and cons of a technical solution and how it might fit your project; you deliver reliable software.
• You foster best practices in everything you do: writing thoroughly-tested code, performing accurate and constructive code reviews, coaching peers.
• You have experience with mentoring, coaching, and pairing with coworkers
• Ability to interface with the business, interact, communicate and present ideas
• Ability to manage multiple projects simultaneously
• Ability to problem solve on the fly
• Rapid growth and change don’t scare you
• Strong communication (both verbal and written), and interpersonal skills are essential
• Entrepreneurial mindset, possessing the ability to work in an evolving environment with multiple stakeholders
• Passionate about, and interested in, startups and the process of growing a business
• Strong attention to detail
• Exceptional skills in organization, planning, decision-making and time management

What’s in it for you?

• Base salary plus performance bonus 
• Health benefits
• A team that walks the talk on equity, diversity and inclusion 
• Fun work atmosphere and regular social events

Virtual Gurus leverages proprietary technology to match organizations with highly skilled Canadian and American virtual assistants. Whether an organization needs a dedicated assistant, special project support, or help with occasional tasks we're your people. 

We look for people who are passionate, not content to let things happen; show empathy towards clients and virtual assistants and not operate from a place of solitude without asking questions; who are diligent in their work, but not controlling; and work to show a high level of competence without trying to achieve perfection.

Belief in our social mission fuels us to deliver exceptional experiences to clients, so we can continue to provide opportunities to our virtual assistants. We walk the talk on equity, diversity and inclusion. Learn more at thevirtualgurus.com | Twitter | Facebook | Instagram | LinkedIn

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Ready to apply?

Send your resume and cover letter to hiring@thevirtualgurus.com. Impress us with your snappy subject line and tell us why you’re interested, why you’d be amazing in the role and why we should hire you.

We’re growing (quickly)! Virtual Gurus is a well-established scale-up that provides a Talent-as-a-Service platform to organizations that require part-time, remote help with their business operations. We’re proud of what makes us different: a crazy strong social mission to provide employment opportunities to underrepresented individuals, and our focus on curating the best match between virtual assistant and client.

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We’re looking for an experienced, confident, self-motivated professional to join our team in the role of Recruitment Specialist.

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• Has your background set you up with the know-how to help refine and operationalize our strategy for attracting and onboarding top-tier talent? 
• Are you motivated to provide opportunities to folx who’ve been traditionally underrepresented? 
• Are you passionate about seeking diversity and fostering inclusion in everything you do? 
• Do you enjoy building relationships and partnering with others to achieve success? 

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Checked all of the boxes? Let’s connect. 

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Need to know more before you apply? 

As Virtual Gurus’ first Recruitment Specialist (RS), the successful candidate will join our Talent team in their endeavors to attract and onboard a diverse mix of individuals to join our already impressive team of close to 600 VAs. The RS will quarterback our recruitment initiatives, from strategy to execution. They’re passionate about breaking down the barriers for marginalized individuals, and they’re excited to find creative ways to tackle that. Key to their success will be the development of partnerships, with community organizations, training institutions and any other key allies, in support of VG’s targeted recruiting strategy.

The RS isn’t just a strategist - they also roll up their sleeves to get things done. They understand what’s involved in working in a super fast-paced scale-up environment, and they’re comfortable rejigging their plan to address changing business needs.  

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Some of the Recruitment Specialist’s responsibilities include:

• Working closely with the Director, Talent to refine our recruitment strategy for VA talent
• Conducting ongoing research and testing of different recruiting channels, events, initiatives and partners 
• Developing a plan to operationalize the recruitment strategy, including guidelines for targeted recruiting, partnerships, advertising, recruiting events, etc.
• Working closely with the Sales and Client Success teams to set recruitment targets, and to ensure our team of VAs is both diverse and robust enough to meet client demands  
• Working closely with the Technology team on modifications and testing of current and new tools, as they relate to applicant tracking and recruitment activities 
• Partnering with the People & Culture team to ensure that Talent recruitment is continuously aligned with VG’s mission and values 
• Building a network of top-tier talent and recruiting partners 
• Coordinating a full-cycle hiring process
• Conducting recruitment activities including posting jobs, screening resumes, scheduling and conducting interviews, completing contracts and other paperwork for newly hired VAs, etc.
• Planning for and attending recruitment events and information sessions, both in-person and online
• Achieving monthly recruitment targets 
• Overseeing the process for applicant/candidate tracking
• Providing biweekly reports on recruiting and onboarding activity

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How do you know if this role is for you?

• You’re confident that your previous experience in recruitment and staffing has set you up for success
• Your past roles have required you to forge successful partnerships and trusting relationships with both internal and external stakeholders; and you pride yourself on your interpersonal skills 
• You already have connections with potential recruiting partners within VG’s targeted communities 
• You balance your intuition with logic to make the best decisions
• Your communication skills are second to none, whether it’s verbal, written or just being a quiet listener
• You thrive on building relationships and find it easy to rely on those you trust
• Your attention to detail helps you deliver a quality service, as well as keeps you organized 
• You don’t shy away from difficult conversations
• You’re process driven and look for opportunities to evolve and refine current practices;  but you’re also able to perform in the absence of guardrails 
• You value ongoing learning and are diligent about remaining up-to-date with employment/contractor regulations in Canada and the US
• You thrive in a startup or scale-up environment, and are keen to navigate ongoing change and continuous improvement 
• Diversity is important to you, so much so that you seek it out and actively learn about other perspectives
• You are looking for a workplace you can call home, where you can be part of a family as well as a team
• You don’t work in a vacuum. You foster collaborative relationships and environments that build bridges, across VG and with external stakeholders 
• You can articulate how you’re able to develop strategies, translate them into initiatives and track successful delivery
• Your former colleagues describe you as being approachable and having strong sales skills
• You share our values (customer service, continuous learning, innovation and equality, to name a few) and it shows

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What’s in it for you? A Total Rewards Package:

• Base salary plus quarterly performance bonus 
• Health, dental and other insurance benefits 
• More valuable perks like meals on VG and flex time 
• Hybrid work arrangements with up to 40% remote collaboration 
• Convenient central location in Calgary 
• Comfy office space - more beanbag than boardroom 
• A team that walks the talk on equity, diversity and inclusion 
• Being part of an amazing story 

‍

We look for people who are passionate, not content to let things happen; who show empathy towards clients and virtual assistants and don’t operate from a place of solitude without asking questions; who are diligent in their work, but not controlling; and work to show a high level of competence without trying to achieve perfection.

Belief in our social mission fuels us to deliver exceptional experiences to clients, so we can continue to provide opportunities to our virtual assistants. We walk the talk on equity, diversity and inclusion. In support of our social mission, candidates who identify as Black, Indigenous, Person of Colour, Woman and/or 2SLGBTQIA+ will be given preference in the selection process [s16(1) CHRA].

‍

‍Ready to apply?

Send your resume and cover letter to hiring@thevirtualgurus.com along with a snappy email telling us what inspires you about Virtual Gurus, why you’d be awesome for the role, and why we should hire you.

‍

We’re growing! Virtual Gurus is a well-established scale-up who provides a Talent-as-a-Service platform to businesses that require part-time help with their business operations. We’re proud of what makes us different: a crazy strong social mission to provide employment opportunities to marginalized individuals and our focus on curating the match between virtual assistant and client.

We’re looking for a few awesome individuals to join our sales team.

Our sales team takes a highly consultative approach to selling. We’re looking for highly intelligent, inside sales professionals who understand the art of listening and solving customers’ problems. The ideal candidate should have a hunter mentality, with a core focus being on lead generation and consistent improvement of their closing ratio.

‍Essential Duties and Responsibilities

• Build relationships with assigned clients/leads to provide them with the best-fit solution
• Seek out and build relationships with potential clients, building your own lead list
• Seek opportunities to positively impact our key performance indicators
• Attend trade shows, conferences, and networking events
• Stay up-to-date on news and industry trends in the tech and freelancing worlds.

‍How do you know if this role is for you?

• Experience in B2B sales in a fast-paced startup/scaleup environment
• Comfortable with follow-ups, admin and calendar organization 
• Adaptable to change while being a driving force of growth
• Outgoing people person, comfortable with phone, in-person and video conference
• Clear, concise and polite communication style 
• 5+ years of B2B sales experience with a proven track record 
• Great problem-solving skills while being detailed oriented 
• You are self-motivated and love nothing more than a meaty challenge you can sink your teeth into. You are looking for a workplace you can call home, where you can be part of a family as well as a team.
• Excellent communication, interpersonal and negotiation skills
• Entrepreneurial drive—you thrive being part of a small team, rapidly iterating on your approach to unlocking opportunities, and getting your hands dirty to sell
• Competitive nature and a will to succeed in a target-driven environment
• Must be quota-driven!

‍What’s in it for you?

• Base salary plus performance bonus 
• Health benefits
• Convenient central location in Calgary (possibly remote/hybrid work to start)
• A team that walks the talk on equity, diversity and inclusion 
• Fun work atmosphere and regular social events

Virtual Gurus leverages proprietary technology to match organizations with highly skilled Canadian and American virtual assistants. Whether an organization needs a dedicated assistant, special project support, or help with occasional tasks we're your people. 

We look for people who are passionate, not content to let things happen; show empathy towards clients and virtual assistants and not operate from a place of solitude without asking questions; who are diligent in their work, but not controlling; and work to show a high level of competence without trying to achieve perfection.

Belief in our social mission fuels us to deliver exceptional experiences to clients, so we can continue to provide opportunities to our virtual assistants. We walk the talk on equity, diversity and inclusion. Learn more at thevirtualgurus.com | Twitter | Facebook | Instagram | LinkedIn

‍Ready to apply?

Send your resume and cover letter to hiring@thevirtualgurus.com along with a snappy email telling us what intrigues you about Virtual Gurus, why you’d be awesome for the role, and why we should hire you.